How do you lead continuous improvement in centralized finance organizations serving multiple countries?
Many companies have decided to scale centralized resources into global or regional service organizations. Global Business Services or Shared Service Centers can have different operating models, structures and responsibilities. From a leadership perspective creating One organization across countries may mean cultural changes. As digitalization and a demand for more data driven insights increase – how do you as a leader foster change willingness? How can you help create the desire to be more proactive rather than play reactive detectives? As leadership and employees based on Baby boomers and Generation X are mixed with Millenials followed by Gen Z – what impact does that have your leadership strategies?
Discuss and compare;
– How do you harmonize centralized organizations based in different countries?
– Working with order to cash, purchase to pay and record to report transactions and processes – what does digital transformation mean to you?
– As you incorporate more digital co-workers – what does that mean to you as a leader?
– With new digitally native employees entering the workplace – how do you foster different competences and perspectives?